Engage Patients,
Improve Outcomes.
I partner with organizations, individuals, and care providers to foster patient self-advocacy and build patient-centered systems.
Patient engagement and self-advocacy can reshape care.
The healthcare system makes little room for self-advocating, engaged patients. But systems where patients truly share in decision-making report better outcomes and improved patient wellbeing.
SERVICES
Building a future where engaged patients are the norm in responsive, inclusive, and relentlessly patient-focused systems.
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Integrating a patient-centered mindset, patient participation barrier comprehension, and patient advocacy into medical and nursing school curricula.
Guest Lectures & Patient Panels
Curriculum Development
Student Workshop
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Co-creating and implementing strategies that promote patient-centered care and self-advocacy.
Guest Lectures and Patient Panels
Training Programs
Cultural Transformation Workshops
Quality Improvement Projects
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Ensuring your end product aligns with consumer needs by building patient engagement into design and research.
Coordinating productive patient advisory panels and focus groups
Designing high-impact support resources that improve patient satisfaction
Training professionals in health care self-advocacy principles
Testimonials
Rachel Westlake delivered an outstanding and impactful presentation to our nursing students at Cal Poly Humboldt. The insights and critical information she provided are invaluable to all caregivers. Her dedication and expertise significantly impacted our students, equipping them with essential knowledge to better support their future patients.
Kimberly Perris DNP, RN, CNL, PHN; Director of Nursing & Assistant Professor
I have been lucky to work closely with Rachel Westlake Consulting on multiple self-advocacy initiatives and witness this important work. Our current project is urgent and responsive to proven and emerging best practices. I have heard participants repeatedly say they see a difference in how they navigate their health care given these tools and strategies and that every self-advocate and their team should be able to access this crucial information.
E. H.
[Rachel] understands the patient experience and has a natural ability to help someone navigate through roadblocks... to turn ideas into action.
Stacie Lampkin, Pediatric Pharmacist & Founder
“[Rachel] is a brilliant facilitator, by bringing ‘all of herself’ to the table, she secures participants’ buy-in. She may at times cajole, at others forcefully nudge, but she is always fair and professional and makes consensus building look effortless.”
Heidi Kummer, MD, President, Patient Advocacy Certification Board
“Rachel excels at bringing a patient and health care consumer-centered lens to complex technology such as AI. In building AI-enabled consumer-, clinician- and employer-facing products together, Rachel informed core UI/UX decisions and strategy.“
Jaan Altosaar, Nonprofit Founder & Machine Learning Researcher
[Rachel] got to work organizing a series of meetings to engage industry leaders that would forward the profession, serve advocates and patients, and benefit all parties. Her facilitation, diplomacy, and individualized approach quickly earned the respect of participants.
L. Bradley Schwartz, President, Greater National Advocates