I help my clients tap into patient-centered strategies that foster self-advocacy, improve care outcomes, and inspire collaborative culture.
PILLARS OF SERVICE
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Patient Centered Mindset
This mindset centers health care around each patient’s unique needs and perspectives. It transforms care into a collaborative dynamic, prioritizing patients' engagement preferences and health goals in all decision-making.
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Agency Before Literacy
Patients don’t need to be 100% fluent in the healthcare system to participate—patients have a right to participate, and empowering participation upholds those fundamental rights.
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Equity & Access
Addressing challenges from varied patient-provider perspectives and the influence of social determinants and trauma on engagement. We work together to ensure safe, accessible health care for all, especially for those facing greater self-advocacy challenges.
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Trauma Informed
Recognizing that trauma responses are integral to interpersonal dynamics in health care, I provide services that are mindful of both patient and provider experiences of trauma and burnout.
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Small Change & System Change
Initiating positive transformations in healthcare, focusing on individual patient interactions and broader, system-wide reforms. System change starts with improving day-to-day experiences.
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Data-Driven
A commitment to empirical evidence and innovation. I leverage data-driven insights to develop and implement effective strategies that advance patient-centered health care practices.
Rachel Westlake, BCPA
Hello! I'm Rachel Westlake, the heart behind Rachel Westlake Consulting. My own experience as a two-time cancer survivor and my professional role as a board-certified health care advocate for young adults with cancer and chronic illness have shaped my unique approach to health care.
My services support health care professionals, patient groups, and institutions toward creating a more compassionate and effective healthcare system. My approach is based on partnership and customized strategies that address the diverse needs of the health care community.
With experience in coalition leadership, startup strategy, and research, I bring a balanced perspective to each client project. I aim to create meaningful connections between health care professionals, industry stakeholders, and patients.
Whether facilitating workshops, strategy sessions, presentations, and patient panels, I focus on delivering insights that contribute to patient-centric care. This commitment is strengthened by ongoing patient interactions, ensuring that services reflect real and varied patient experiences.
My vision is a healthcare system where patient voices are integral, harmonizing with industry insights to guide transformation and cultivate an environment where every individual’s health experience is valued and respected. At Rachel Westlake Consulting, my approach is about thoughtfully shaping the future of health care, fostering agency in patients and providing education and support to health care professionals.
I am not a medical provider and do not provide medical services. My work with you is not intended to diagnose or make any attempt to treat or cure any disease or condition. Nothing said, printed, or produced by rachelwestlake.com is intended or meant to diagnose, prescribe, or treat a disease or take the place of a licensed physician.
